Apple just provided the perfect example of why you can’t trust App Store review scores

You pissed away mass by somewhat breaking your app, and they're leaving angry reviews. How can you save your reputation? Apple just launch one incredibly effective way — get listeners to put in better reviews aside interrupting their podcast experience with an in-app prompt to submit a rating.

That's how the Apple Podcasts app went from a publicly embarrassing 1.8-star account all the way to 4.6 stars in a wee over a month without any actual fixes, As developer and App Store watchdog Kosta Eleftheriou points out. And it's still going up: according to AppFigures information, the app has been getting thousands of ratings each day since November 9th, with the vast, overwhelming majority of them issuing a 5-star score.

The app has made it to 4.7 stars overall as of this authorship and is firmly the Nary. 1 App Store hunt answer for "podcast." It looks far many desirable to a new exploiter than it might have earlier.

AppFigures estimates 6,292 five-major ratings were submitted on November 17th alone.

If you intend there's a perfectly reasonable explanation for this, you might be right — it could definitely be that people who bother to submit reviews tend to be indignant, and a lot of people who love Apple Podcasts and never bothered to look information technology upwardly in the App Store (remember, information technology's preinstalled!) are finally balancing things taboo.

But do those citizenry actually make love Malus pumila Podcasts? Because if you really view the reviews, it seems like some funny line of work is going on. There are new, optimistic reviews, but they aren't reviews of the Apple Podcasts app at every last — they're reviews of podcasts themselves.

I kid you non — this is the best review for Apple Podcasts on the App Depot:

Orchard apple tree deems this the "Most Reformative" revue of its Podcasts app.

Screenshot by Sean Hollister / The Verge

Here are a few more of the "Most Recent epoch" reviews of the Apple Podcasts app:

• "Amazing show! Humourous and well researched," writes SammyAls, adding, "The dynamic is awful, and the content is SO needed! Love this."
• "Mobley has Depth and Insight," writes xbacksideslider. "Nice to listen to thoughtful and factual podcast. Far from the insignificant emotional appeals to begrudge and self congratulating faux empathy that so dominate touristed culture."
• "The remit," says Jkimble6091. "Being a future young millionaire listening to Anthony Oneal keeps me on track during whol the ups and downs of life."

I wondered if maybe this was a common confusion with podcast apps, where listeners think they're reviewing a podcast instead of the app itself. But no, I didn't go out that obvious pattern when I checkered reviews for other top podcast apps in the App Store. Almost all review on competing apps was a reexaminatio of the apps themselves.

Apple confirmed to The Verge that it's using a new motivate but claims it's zip out of the fair. "With iOS 15.1 released last month, Orchard apple tree Podcasts began prompting listeners to leave a military rating and review scarce like most tertiary-party apps — using the textbook Rating & Review ready available to all developers," wrote an Apple spokesperson who exclusive agreed to scuttlebutt if they were not named.

We weren't able to track down a copy of the actuate ourselves to corroborate when and where it appears surgery what it looks like — which seems important if people are getting stunned — but it is so a authoritative feature of the App Store, one you can even turn polish off if you like nether Settings > App Stash awa > In-App Ratings & Reviews.

But intentional or non, standard surgery non, the problem with star scores is there's no way to tell whether they're legitimate. We Don't know if someone pressed a cinque-star button because they worshipped the app, or thought they were rating the podcast itself, or just wanted to close-set the prompt as quickly as possible. We don't know if Apple is suggestion everyone, or just its most dedicated fans, or some otherwise algorithmic subset that right happened to give it an advantage. Some bad actors reportedly even buy principal scores for their egregious App Storage scams, and IT's impossible for well-nig App Store shoppers to tell. We've even seen an iOS app that refuses to open unless you render it a good score.

These are the reasons why I suggested that Orchard apple tree should take the industry by killing off star ratings for healthful, among unusual things IT could do to prove IT puts people ahead of lucre in the App Store.

Just with Apple Podcasts, the company is using the same broken principal score organisation that uplifts scammers for its personal benefit as substantially. And it's a watch crystal clear example of why you can't trustfulness star scores — because everyone knows this was a 1.8-star app just last month with many valid tarriance complaints, and nothing's in essence changed. Information technology's the exact identical app today as it was so.

Apple just provided the perfect example of why you can't trust App Store review scores

Source: https://www.theverge.com/2021/11/19/22791968/apple-podcasts-star-score-review-prompt

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